ROY HENRY VICKERS GALLERY

GALLERY POLICIES

Shipping Policy

All items can be shipped worldwide. Shipping and handling charges are the responsibility of the customer and the gallery will provide a shipping and handling quote at the time you place your order. See below for an estimate of shipping items to your area. All items are shipped via Canada Post expedited mail. If you need your purchase in a hurry, please call the gallery to discuss express post shipping options. For all orders being shipped via Canada Post, an email notification will be sent to you with the shipping and tracking information. All items are insured under the gallery insurance until you sign for your package. All original prints are shipped unframed in a 5" industrial shipping tube. To have your unframed prints shipped flat please contact the gallery for more information on handling/shipping charges. The gallery will not ship framed prints or paintings with glass. This is because Canada Post will not insure glass. Please inquire about shipping framed pieces with courier service.

International shipments are not charged Canadian taxes but they may incur duties and taxes upon import to your country. The gallery is not responsible for any additional charges or import fees and we are unable to determine these fees upon shipping your package. For more information we suggest contacting the Customs office in your country.

Sales & Return Policy

If your are not satisfied with your purchase of a product, please contact a sales associate at the gallery. We have a strict exchange only policy and note that there will be no cash refunds. Please note that the Roy Henry Vickers Gallery does not permit the return of or offer refunds for the following products:

  • limited edition prints

  • original paintings

  • carvings

  • consignment

  • gift certificates

  • jewelry

Privacy Policy

The Roy Henry Vickers Gallery customer privacy policy covers the collection and use of personal information when you purchase our products and services or when you call our sales associates. We collect personal information when you purchase on our website, discuss purchasing on the telephone with an associate and when you are purchasing a limited edition print so we can produce documents for content insurance for your new print.

Roy Henry Vickers Gallery takes precautions - including administrative, technical and physical measures - to safeguard your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.

 

Copyright

Roy Henry Vickers & Roy Henry Vickers Gallery retain the copyright to all the images, paintings, prints and design work.

For use of Roy Henry Vickers copyrighted material please email your detailed request to tofino@royhenryvickers.com and include the following:

  • specific image(s) or material for which you are seeking permission
  • publisher, if applicable
  • publishing date
  • title, if applicable
  • how Roy's work fits into your project
  • your deadline
  • contact info